Privacy Policy

1. Information We May Collect

Depending upon your interaction with us, we may collect information including:

• Name, email address, telephone number and correspondence address
• Educational and professional information
• Organisation/company name and designation
• Training programme, course or webinar registrations
• Attendance and assessment information
• Billing and transaction-related information
• Communications, enquiries, feedback and support requests
• Information submitted through website forms
• IP address, browser type, device information and website usage information
• Photographs, audio or video recordings where sessions or events are recorded with appropriate notice
• Any other information voluntarily provided to us

We generally do not directly store complete debit card, credit card, UPI credentials, banking passwords or similar payment authentication information. Payments may be processed through authorised third-party payment service providers.

2. How We Use Information

We may process information for purposes including:

• Registering participants for courses, workshops and webinars
• Delivering training and consultancy services
• Managing student and corporate client relationships
• Providing course materials, assessments and certificates
• Communicating schedules, joining instructions and programme updates
• Processing and reconciling payments
• Responding to enquiries and support requests
• Improving our website, courses and services
• Maintaining administrative and business records
• Preventing fraud, misuse and security incidents
• Meeting applicable legal, regulatory, taxation and accounting requirements
• Sending information about programmes, webinars or services where permitted by applicable law or where appropriate consent has been obtained

3. Corporate-Sponsored Participants

Where an employer or other organisation sponsors, nominates or registers an individual for a programme, certain information concerning registration, attendance, completion, assessment or certification may be shared with the sponsoring organisation where appropriate to the engagement.

4. Training Sessions and Webinar Recordings

Certain online or physical training sessions, workshops and webinars may be photographed or recorded for educational, quality, archival or promotional purposes. Where recording takes place, participants will be informed as appropriate. Additional consent will be obtained where required by applicable law.

Participants should avoid disclosing confidential, sensitive or proprietary information during recorded sessions unless expressly required.

5. Cookies and Website Technologies

Our website may use cookies and similar technologies for functionality, security, analytics and improving user experience. Where required, visitors may be provided with options to manage their cookie preferences. Third-party services integrated into our website may also use their own cookies or similar technologies subject to their respective policies.

6. Sharing of Information

We do not sell personal information. Information may be shared, where reasonably necessary, with:

• Trainers, instructors and authorised personnel
• Technology and cloud service providers
• Learning-management or webinar platforms
• Payment service providers
• Website hosting and IT service providers
• Professional advisers, auditors and consultants
• Corporate clients sponsoring participants
• Governmental, regulatory or law-enforcement authorities where disclosure is required by applicable law

Service providers receiving information on our behalf are expected to process it only for authorised purposes and subject to appropriate safeguards.

7. Data Security

We endeavour to implement reasonable technical and organisational security measures designed to protect personal information against unauthorised access, alteration, disclosure, loss or misuse. However, no website, internet transmission or electronic storage system can be guaranteed to be completely secure.

8. Data Retention

Personal information may be retained for as long as reasonably necessary for the purposes for which it was collected, including service delivery, certification verification, record keeping, taxation, dispute resolution and compliance with applicable legal obligations. Information that is no longer required will be deleted, anonymised or otherwise handled in accordance with applicable law and our retention practices.

9. Your Rights

Subject to applicable law, individuals may have rights concerning their personal information, including rights relating to access, correction, updating, withdrawal of consent, erasure or grievance redressal.

Requests may be submitted to: contact@yantrikmedha.com

Grievance/Privacy Contact:

Abhishek Ghosh Dastidar (Director)

Vishal Babuta (Director)

Certain information may need to be retained despite a request where retention is necessary to meet legal, contractual, accounting or legitimate business requirements.

10. Third-Party Platforms

Our programmes may use third-party services such as video-conferencing platforms, learning-management systems, payment gateways, cloud services or communication tools. Use of such platforms may also be governed by their respective privacy policies and terms. Yantrikmedha Solutions LLP is not responsible for independent processing undertaken by third parties outside our reasonable control.

11. Children’s/Minor Participants

Our services are primarily intended for adults, working professionals, organisations and students who are legally capable of providing the required consent. Where a participant is a minor, registration and participation may require consent or authorisation from a parent or lawful guardian, as applicable.

12. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices or applicable law. The latest version will be made available on our website together with its effective or updated date.

13. Contact Us

For questions regarding this Privacy Policy or the handling of personal information, please contact:

Yantrikmedha Solutions LLP

Registered Office: 55, Second Floor, Saidulajaib, Gadaipur, New Delhi, Delhi–110030

Email: info@yantrikmedha.com

Website: www.yantrikmedha.com

Phone: +91-7678237067